Victim Support After a Crime

Support available after experiencing a crime

Being the victim of a crime can be distressing, confusing and overwhelming. Whether you have experienced theft, assault, harassment or another offence, practical help and emotional support are available to you.

Many people feel unsure about what happens next or where to turn. Several organisations exist to assist victims during this difficult time, offering everything from a listening ear to guidance on dealing with the police and courts.

Victim Support services

Victim Support is an independent charity that helps people affected by crime across England and Wales. The service is free, confidential and available to anyone, whether or not the crime has been reported to the police.

They can help you understand your rights, provide emotional support and offer practical advice on matters such as home security or dealing with insurance claims. If your case goes to court, they can explain what to expect and help you prepare.

You can contact Victim Support through their website to find the current helpline number and access online resources. In Scotland, Victim Support Scotland provides similar services. Victim Support Northern Ireland operates independently in that region, and the scope and delivery of services may differ from those available in England and Wales.

Local support may also be available through specialist organisations depending on the type of crime. Domestic abuse victims can access refuges and helplines, while those affected by sexual offences may be referred to Sexual Assault Referral Centres.

Rights on Arrest Checker

If you or someone you know has been arrested or questioned by police, find out your rights, what to expect at the station, and what happens next.

Try our Rights on Arrest Checker free, here on this site →

Help if you need to give evidence

Victims of crime are often called as witnesses in court proceedings. This can feel daunting, particularly if you have never been to court before or if you will need to see the defendant.

The Witness Service, operated through Citizens Advice, typically provides services in criminal courts across England and Wales. Their trained volunteers can:

• Arrange a pre-trial visit so you can see the courtroom beforehand
• Explain court procedures and what will happen on the day
• Provide a quiet place to wait away from other parties
• Accompany you into the courtroom when you give evidence
• Offer emotional support before, during and after the hearing

Special measures may be available if you are vulnerable or intimidated. These can include giving evidence behind a screen, via video link or with the help of an intermediary. The court will decide which measures are appropriate based on your circumstances.

Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.

Compensation and financial help

Victims of violent crime in England, Wales and Scotland may be able to claim compensation through the Criminal Injuries Compensation Authority. This government scheme can provide payments for physical and psychological injuries resulting from violent offences. Northern Ireland has separate compensation arrangements administered through its own scheme.

There are time limits and eligibility criteria that apply. In most cases, you must report the crime to the police and apply within two years of the incident. Details on how to make a claim and information on current compensation amounts can be found on the GOV.UK website.

If the offender is convicted, the court may also order them to pay you compensation directly. This is separate from any CICA claim and covers losses such as damaged property, medical expenses or lost earnings.

Your rights as a victim

The Victims Code sets out the minimum level of service you should receive from criminal justice agencies in England and Wales. Under this code, you have the right to be kept informed about your case, to make a Victim Personal Statement and to be told when a prisoner is released.

If you feel these rights have not been met, you can complain to the relevant agency or contact the Parliamentary and Health Service Ombudsman.

If you have been questioned or arrested after reporting a crime, you may want to check your legal position. Seeking advice from a solicitor can help clarify where you stand and what options are available to you.

The Next Step

Now that you have read through the advice above, you might want to put it into practice. Our Rights on Arrest Checker lets you if you or someone you know has been arrested or questioned by police, find out your rights, what to expect at the station, and what happens next. Try it now →